Frequently Asked Questions
Explore detailed answers about our services, hardware sourcing, cybersecurity, and ERP implementations.
What server brands does TruTecME supply and support?
We supply genuine Dell PowerEdge, HP ProLiant, and Cisco UCS servers complete with official manufacturer warranties and SLA maintenance support.
What is the typical deployment timeline for enterprise server clusters?
Hardware delivery typically takes 1 to 3 weeks depending on stock availability, followed by 2-5 business days for on-site rack mounting, OS installation, and security hardening.
Are your cybersecurity solutions compliant with UAE PDPL and DIFC data laws?
Yes, our security architectures enforce data residency, encryption at rest/in transit, DLP policies, and audit logging compliant with UAE Federal Personal Data Protection Law (PDPL) and DIFC guidelines.
Does ERPNext support UAE 5% VAT and WPS Payroll out of the box?
Yes! TruTecME provides custom localized ERPNext builds with FTA-certified VAT e-invoicing, multi-currency accounting, and Central Bank WPS automated payroll processing.
Where is TruTecME located?
Our corporate headquarters are located in Dubai Media City, Dubai, UAE, serving commercial and enterprise clients across Dubai, Abu Dhabi, Sharjah, and the GCC region.